HBAA Code of Practice - http://www.hbaa.org.uk/sites/default/files/HBAA%20Code%20of%20Practice%20Feb%202015.pdf
The HBAA is the events and hospitality association that drives, promotes and models good business between its members. It champions best practice, ethical working and sound commercial judgement, making HBAA membership the mark of quality assurance for the sector. All member companies agree to adhere to the HBAA Code of Practice which defines best practice between agents and venues, thus protecting the interests of their clients.
