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Empowering Independents. NCASS urges independent hospitality businesses to have their say.

The Nationwide Caterers Association (NCASS) has launched a campaign to highlight the challenges that the independent hospitality sector is facing.

The Empower Independents campaign has been launched in response to the increasing operational pressures on businesses. Following calls for feedback from its members, key partners and other associations, NCASS has issued a stark warning to the government that the independent hospitality sector which includes thousands of event businesses, shows no real signs of immediate recovery or even stability in the short term.

Therefore, NCASS are calling for tax reforms for micro-businesses including reform on the VAT rate for the industry, reform on hot food VAT and reform on the VAT threshold.

The current VAT rules, the energy crisis and food inflation are resulting in many businesses struggling to stay afloat. NCASS members from across the country have reported huge losses, stating that the combination of challenges is putting the question of whether to continue with their businesses to the fore. One member commented that: “VAT is strangling growth within our business. With the huge rise in business costs, we cannot now charge what we should be to make any sort of profit. The 20% VAT element that customers don’t really take into account makes our pricing look high. This has stopped us from investing in growth as we do not have the funds available. We are essentially absorbing increasing costs as high prices will drive away customers.”

NCASS’ MD, Nick Summers commented that “action must be taken swiftly to help keep the independent hospitality sector afloat before it becomes too late for many.”

NCASS are calling on the government to help micro businesses not just survive but thrive and in doing so contribute to a fairer tax system. They are continuously feeding back to the Chancellor of the Exchequer, Minister for Hospitality and the Shadow Cabinet for support and solutions.

The association want the industry to stand up and have their say. Businesses can do so by visiting the Empower Independents page on the NCASS website or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.


NCASS is the trade organisation for independent food & drink businesses in the UK, with over 30 years of experience in the industry. Members can take advantage of a dedicated account team, expert advice and support, deals & discounts from some of the UK’s most established suppliers, training courses, legal documentation and much more. NCASS sit on the Hospitality Sector Council and are the only representative for independent hospitality, they work with associations and organisations across the hospitality and events sector and champion independents across the UK.

For more information about NCASS, visit 

For more information on the campaign please contact Rukhsana Bentley, Head of Marketing via This email address is being protected from spambots. You need JavaScript enabled to view it.