Industry Guide

Produced in partnership with AIPC, this ICCA guide, published in 2020, is designed to assist new centres, clients dealing with convention centres for the first time, students and newcomers to the industry when dealing with the issue of convention centre contracts. Please note this white paper is only available to ICCA Members and the ICCA Association Community

This whitepaper, published in 2020, provides ideas and advice for meeting planners to obtain a better understanding of the hotel business objectives that drive hotel negotiating positions. Please note this white paper is only available to ICCA Members and the ICCA Association Community.

A convention bureau is a destination’s marketing body, and its main focus or purpose is to increase the number of events, conferences and meetings held in the destination – whether a city, a region or a country. The local convention bureau is the natural starting point for anyone who wants to organise a meeting or a congress in a specific destination. It is a ‘one-stop shop’ for independent information and assistance and will give a planner unbiased and neutral advice on all aspects of hosting and organising conventions and business events within a particular geographical area.

As an unbiased and impartial resource, a convention bureau acts as the destination’s recognised official point of contact for all conference organisers and meeting planners, from general enquiries through to confirmed events. This guide will give you a better understanding of the services convention bureaux provide and how they are organised.

*Please note this white paper is only available to ICCA Members and the ICCA Association Community

The airline world has been living with dramatic change for at least the last couple of decades: gyrating fuel prices; mergers and bankruptcies; the maturation of low-cost carriers in all parts of the world; the emergence of new regional powerhouses who are playing an increasingly global role; the introduction of new aircraft models and business strategies; and the ever-growing importance of major airline alliances. In this complex world, meetings have rarely been seen as an important business sector for most airlines, but as a high-yield, open-to-influence industry, ICCA is convinced they deserve to be taken far more seriously.

This whitepaper attempts to bring together the objectives and needs of airlines, ground transport operators and meeting planners, so that each side can better understand how to do business with the other in the 21st century.

*Please note this white paper is only available to ICCA Members and the ICCA Association Community